H-Talent Search is recruiting for a Client is a big real estate owner in HCM City. Due to business development needs, they are looking for a Customer Service Manager as following:
Overview of Position:
- Manages all customer relationship in company.
- Build a healthy relationship and communicate customers from the stage of signing contract, handover, and living at projects.
- Build up the regulation, procedure and guideline for CS operations.
- Plan and control budget for building operation to ensure the efficiency.
- Provide direction and clear solution for customer’s enquiries and complains.
- Receive and resolve residents’ matters.
- In charge of selection and training management – operation team.
- Prepare reports in monthly/quarterly;
- Other will be discussed during interview.
- Good communication in English
- Have at least 5 year experience as the same position in apartment building
- Skill of problem-solving, communication, time management
- Well organized, can work independently or teamwork
- Working overtime when needed.
- Age from 35 – 40
Candidates are opening for this position, kindly send me your updated CV soon to email: firstname.lastname@example.org